A Blog About Digital Marketing…

We write about what we do. Digital marketing ideas that are approachable, through the lens of our work; that’s what you’ll find in our posts.

Posts Tagged ‘writing’

Best Ideas Of The Week (1-18 to 1-22)

Friday, January 22nd, 2010
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Here it is once again.  Hope you’re having a great Friday.  Let’s dive right in…

-I’ve got a post coming on some good ways to change your mind (or your business).  I think that speaks directly to why New Year’s resolutions don’t work.  It’s a good place to start if you’re wanting to make a change.adam lamber galleria by gadjo cardenas sevilla

-I thought this post from smallbiztrends.com was interesting because it focuses on rural business trends for 2010.  Number 10 is that tourism is staying closer to home, which we’ve known for a while.  I don’t know if that gives the post validity, or makes it outdated.  You’ll have to let me know your thoughts on that one.

-Do you hate meetings?  Well, here’s an idea I’ve subscribed to for a while:  It’s not the meeting that sucks.  It’s the way that the meeting is run.  Here’s the down and dirty on how to run a meeting the Google way.  Now go forth and meet like you’ve really got something you need to share.

-This is just a quick reminder that, sometimes, plans can take a while.

-For anyone out there that’s a little intimidated to link to the outside world from your website or blog because you “don’t want to lose the traffic” (I know you’re out there), here’s some proof that you’re wrong.

-And finally, another word geek link to finish things up for this week.  Corporate-speak has always been a pet peeve of mine.  As the author puts it, we need “a reminder to give anything you write a decent bullshit test before sending it out“.  Amen.

How To Make One Simple Writing Change To Create Better Content

Tuesday, January 5th, 2010
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Here it is:  Write what’s most important first.  Always.

It’s a concept that a lot of people are familiar with, but not very many put into practice  (I’ll give you an example of what I mean in just a bit).  Why?  We’re taught not to.dickens village at night by kevindooley

Think about it.  All of the writing you did in high school and college had an introduction.  You had to create a lead in, a little structure, maybe even use the dreaded metaphor.

(J majors, you can stop reading now.)

Anyway, if you’re writing introductions, quit it.  Because your web reader wants to get the facts, fast.  In order to give it to them, cut the structure and get to the point.

There’s plenty of room to elaborate.  You should.  Just make sure you’re doing it after you’ve given the information that your title promises

Brian Clark said that each line in a post is a war of attrition.  If you think about your writing that way, you really have no choice but to start with everything you’ve got.  If what you’re writing is worth reading, people will still be with you at the end.

Here’s an Example

Alright, one of my favorite things to do is to write mashups.  So I present to you some famous first lines from Dickens’ A Tale Of Two Cities, rewritten as a blog post…

Original:

It was the best of times, it was the worst of times, It was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way — in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.

Blog edition:

There has never been a more exciting time to be alive than right now.

Some people say the opposite.  You’ll get that.

Thinkers, creators, and doers thrive right now.  I know because I get to be one.  You know who else thrives?  A whole bunch of people you’d like to see in hell.  Also: those people are very, very loud.

Just a side note- if this kind of thing makes you angry, like I’ve trampled the good name of literature forever, you might like this post better.

Anyway, I stripped all of the poetry and symbolism and rhythm (and everything that makes me love this quote) out.  Then, I took the main point and simplified it.  That’s how to start.

Other things that make this the beginning of a good blog post:

-The conversational style.  It’s a blog, after all.

-The spacing.  It makes ideas easy to read.

-It’s polarizing.  Love it or hate it, at least I’m not wasting anyone’s time.

Next time you’re trying to think of a witty way to begin your blog post, don’t.  Try writing just what you want to say, right from the start.

Productivity in 2010

Sunday, January 3rd, 2010
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Well, we’ve got a new office.

It’s great, of course.  Well appointed.  Plenty of space.  Did I mention there’s an art gallery downstairs that sells micro brews?six blue circles by qthomasbower

I’ve had a huge burst of productivity since moving in.  And, yes, that might have something to do with the freshly ground coffee.

But I think it’s more.  There’s something to physical presence that allows for better colaboration, better communication.  I can connect where I need to on Facebook and Twitter and Linkedin, and then… start writing.

I know.  Crazy.

A lot of people bag on office space.  Their ideas about it run toward the cubicle side of things.  I don’t have much to compare it to (here’s a picture of my old office), but I can say for sure:  this is not a cubicle, by any stretch.

If anything, I feel more free, more creative, and definitely more motivated in the new office.  It’s pretty easy for me to start scattering around, working on a bunch of different stuff, surfing, and whatever else normally.  I love it.

But now, I have the surrounding to set the mood.  I sit down at my desk, and I’m there to work.  I guess that’s not for everyone.  But it sure works for me.

Here’s to a 2010 that’s full of productivity.

And, um, micro brews.

Five Steps To Writing What You Know

Monday, December 21st, 2009
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“Write what you know” is pretty standard writing advice.

Still, most people have trouble creating any kind of worthwhile content.  That goes double if they know that people are actually going to read it.brain power by Sarah G

The secret to “write what you know” is in the process.  You know what you want to say.  You just have to match how you say it and where you’re putting it.

Here’s my best advice for writing on a subject you know a lot about…

1.  Research.     No, don’t research the subject.  You already know that.  Research the format. If you’re writing a blog post, go to copyblogger or men with pens and check out what they have to say.  Visit alltop and search for something you’re interested in.  Get your google on.  Look at the form, and try to think about how you’ll interpret it for your writing.

2.  Outline.    Your eighth grade English teacher wasn’t wrong about everything.  All an outline is is a little plan.  Don’t worry about the form, if you’re intimidated by it.  You can just write notes, like “This goes first, then I’ll write this…” and on and on.  Just make sure each note is on a different line, to give you an idea of the flow.  An outline is the most important step that people miss out on, except…

3.  Make A Draft.      Here’s what a draft means:  don’t edit.  It’s hard, I know.  If you have to go back and use that delete key, give yourself some boundaries, like only correcting misspelled words.  Let it flow.  The quickest way to get stuck while writing is to edit as you go.  Drafting and editing should be like oil and water when it comes to getting it all out.

4.  Cut. this part can be tricky for someone that’s writing what they know.  Because you’re an expert on your subject, you’ve obviously got a lot to say.  When you finish your draft, and begin to edit, start the process with the word “cut” in your mind.  Think about your specific theme, the one you’re covering in this piece.  Anything that strays from that gets cut.  Anything that distracts your audience gets cut.  Long sentences get cut into shorter ones.  Fancy words get cut into simple ones.  Go all the way through your draft, and cut.  Then do it again.

5.  Read It Out Loud.       Please, please, take the time to read your piece with your actual voice in actual words that make actual sounds.  It’s different than the way it worked in your head, I promise.  Plus, reading aloud is a good way to find mistakes.  You don’t have to read to anyone else, necessarily.  But do yourself a favor and hear how the whole thing sounds before you put it out there.

Well, did I miss something?  Anyone out there, expert or otherwise, with a good “write what you know” tip, chime in…

Are You Creative, Or Clear?

Wednesday, December 16th, 2009
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It makes sense to be creative.

First of all, creativity is fun.  People respond to it within your company and among your customers.  With billions of web pages vying for attention, the creative ones, in both design and content, tend to have more people like them.Bells by Alykat

If more people like them, there’s more chance for interaction.  Considering the channels of interaction now available in the world of social media, that’s hugely improtant; interaction is what your site is for.

The question to ask then is:  What is your site doing creatively?  Is it creative for its own sake?  Is it clever?  Because clever means most people won’t get it.

There’s a widespread fact/myth that gets spread around the web that the average site visitor reads on a 5th or a 7th grade level (I forget which one).  I’m sure there’s some truth to it.  Clarity is important above all else.

So, that fact/myth shouldn’t matter much if you remember that most visitors aren’t coming to your site to read (visiting your blog is a different story).  They want information or help performing a task.   That’s it.

But, they also need to know that the task is worthwhile, that the information is valid.  That’s where creativity matters.  Clarity and creativity need to be on equal ground.

Skip creative and go straight to creatively clear.

How To Write While Going Over A 14 Foot Waterfall

Friday, December 4th, 2009
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The quick answer?  Take notes on the way down.

There’s a waterfall here in West Virginia on the Gauley River called Sweet’s Falls.  As a ballpark estimate, I’ve run the falls around 500 times.  Here’s how it works…Kaali River- kuttibalu

When you start, there’s a line of waves that runs right up against a cliff on the right side of the river.  You have to line your boat up on the left side of those waves.  Once you start into them, get ready; no backing out now.

Follow the waves as they get bigger and bigger, and then…

That’s when you start writing.

Meaning, your message goes right here.

The process of writing for the web is like paddling into the entrance to Sweet’s Falls.  You want to put readers on a path, a line of waves.

One thing to consider:  Really good guides would run the falls without anyone ever taking a stroke.  The current did all the work for them.

That’s how your website should be.  Each micro conversion (getting to your About page, downloading your PDF) carries readers toward where they want to go.  They don’t have to work for it.

Long paragraphs, ambiguous menus, and big chunks of test are all swirling eddies that pull readers off course.  It’s work to get out of an eddy, and if you make readers work, they’re gone.

It takes a lot of practice and training to drop the falls just right.  But if you start with that end in mind, you’ll carry your readers through safely.

Stop For A Moment

Sunday, November 8th, 2009
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One of the most touching things I’ve ever read is right here.  It’s the story of Elena Desserich, a five year old girl with brain cancer.

a note from Elena
How she died is terrible, tragic, and all too common in the world of children with cancer.  What she left behind for her family, and for all of us, is remarkable.

Read it, watch the video, and go tell someone you love them.

One Really Cool Thing About Digital Marketing

Monday, November 2nd, 2009
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As a wise man once said, we’re living in the future.

Big parts of marketing budgets past used to go toward one thing:  production.  Paper and distribution.  Stamps.  They were fixed costs, and the companies with big resources could easily outproduce small business.living in the future

Not so now.  There are still costs, but those two things- production and distribution- are essentially free.

Think about creating a direct mail piece focused solely on how great your customers are.  As far as I know, that never happened.  But digitally, you’re free to devote as much space to that as you like.

People can choose you.  If you’re content is good, you get read.  People will talk to you. It’s distribution on its head.

What you don’t have to do is spam, or do the pre-digital version of spamming.  There’s a lot of that going on still and yet.  There always will be.

But it’s a pretty nice time to be doing what we’re doing.

The Two Things Your Site Absolutely Needs To Do

Friday, October 30th, 2009
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If you’re in charge of your web site, you know everything about your business.  There’s a real temptation to put up every piece of information about you have about yourself.

Most people who go that route end up with a big, wordy mess.  The problem is, it’s hard to see it if you’re the one making the mess.http://snip.li/6fc7bc

People only come to your site for two reasons:  to get information, and to perform a task.

If a reader doesn’t instantly see how to do those things, they’re leaving.  So you have use all that information you have to focus.  To pare down.  To get to the point.

Make it easy.  Yes, you want to talk about your sale or your event.  But do it in a way that allows people to immediately get their information, immediately perform their task.

Doing the opposite is a common mistake.  If someone needs to find out the dates and times your event takes place, they shouldn’t have to search for it.

Likewise, if there’s some information that makes your business stand out (not just, “we’re better than the competition”), put that front and center.  Give that information away- don’t make your readers hunt for it.

It should all be easy to read.  Stay away from long paragraphs, or big blocks of text.  Use subheads to break up your ideas.  Use numbered and bulleted lists.  Use your imagination.

The quicker your site gives people information, or helps them perform a task, the more conversions you’ll get.  Always.

Did Yoda Tell Luke Everything?

Thursday, October 22nd, 2009
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I’m more of a Star Wars fan than a baseball fan.  Pat’s the opposite, so in that way, we’re balancing each other out.

But I bring it up because, either way, you’ve got pretty much the perfect metaphor for anything you want to say.Do, or Do Not.  There is no Try.

And what I want to say today is this:  Be like Yoda when Luke came to begin his training.  Don’t try to shove every single detail about what it is that you do in your online reader’s face.

The temptation is huge.  That’s one of the reasons Yoda held back some info from Luke- it was the path to the dark side.

Whenever people, especially business owners, get a chance to tell their story in a place with no boundaries at all, it’s tempting to just put every single detail out there.

After all, you’ve got the space.

But here’s what you need to know: it’s boring to do that to readers.  They lose interest.  And the one person that doesn’t was already a raving fan anyway.

Temper your information.  Space it out.  Save some for later.  Be brief.

In other words, let the reader, like Luke, find the path themselves.  And you’re Yoda, so you know how to put someone on the path, right?

You keep readers on the path by giving them only the information they need to continue.  Edit, and edit some more.  Use only what you need, and nothing you don’t.

Now, who wants to put that in baseball terms?