A Blog About Digital Marketing…

We write about what we do. Digital marketing ideas that are approachable, through the lens of our work; that’s what you’ll find in our posts.

Posts Tagged ‘writing’

If You’re Happy And You Know It, Write A Post

Wednesday, May 12th, 2010
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Anyone who hates their job can leave now.

All gone?  Great.  For those still here, we’re the folks that love what we do.  I know:  lucky, right?  And hard work, too, sure.  Either way, it’s very, very cool to love what you do.

So here’s my question:  If you’ve got a blog, does that come through?  If not, why not?

(I love that last bit, BTW.  I think I got it from my 7th grade social studies book, which always finished yes or no questions with the words “Why or Why Not?”)

It’s easy enough to write copy into a blog platform and hit “publish”.  But to offer value, deliver insight, promote a new perspective, give away information… all the things that make the blog different from the rest of your site… that’s the real opportunity here with social media publishing.  That’s love.

If this -social media, and the marketing that’s associated with it- is all about connecting, and I have a lot of evidence that it is, who wants to have a conversation with a brochure?  Not me.  And not that other guy.  And not that family over there.

No one wants to have a conversation with your brochure.

After all, you’re a small business, not some multinational corporation.  And isn’t that great?  Your blog should be a place where you can brag on how small you are, the decisions that you get to make.  It’s your personality, your voice.  That’s what people want to see, because it’s valuable, insightful, gives perspective, provides information.

Et cetera, Et cetera, Et cetera.

So show the love.  Corporations really can’t, but you can.  That’s how you find your audience.  They’re the ones that love what you do.

And me?  I love what I do, too.

We’re lucky that way.

5 Ways To Make Your Marketing Manager A Publisher

Monday, April 26th, 2010
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If I were a small business owner, here’s what I’d do with my marketing department:  Make them publishers.

This isn’t news to anyone who’s been looking at news from the digital marketing world.  Social media marketing, content marketing, and digital marketing are increasingly losing their definition and melting together.  The heat that’s melting them, to keep the metaphor going, is publishing.

So what does that mean to small business marketers? It means you’ve got to get yourself some content (preferably with some heavy content strategy on the front end).

Here are five tactics to do exactly that…

Create an editorial calendar If you’re using project management software, you should have one of these at your fingertips.  You should have one even if you’re not using any PM software (google calendar, anyone?).  Get organized from a publishing standpoint, and your efforts will be much more effective.  Never write a “sorry we haven’t blogged in a while” post again.

Don’t Stop At Text Photos and videos, like publishing itself, has become so completely accessible that there are really no excuses not to start.  Just like your text, you need a schedule to produce graphic content.  A picture is worth some specific number of words.  Video even more.  You don’t have to be viral.  You do have to be consistent.

Put Social Media First Never think that social media is a fad.  It’s not.  Invest in it.  The tools of social media will change, but the premise won’t.  So from now on, you can’t broadcast your message to everyone online (you never could, although most websites were written and designed that way).  Not possible, unless your plan is to out-amazon Amazon.  So drill down and connect with the people that you’re interested in.  And remember this: if you’re not having a conversation with them, you’re spamming them.

Read Your Analytics Numbers are scary to me.  I’m a writer.  An English major, even.  But that doesn’t mean you should be (afraid of numbers, that is, not an English major, though there’s an argument for not being one of those either).  Read those reports.  How else are you going to understand what content works and what doesn’t?  I’ve even gotten better myself.  Publishers know the numbers.

Own It By that, I mean put an emotional investment into your content.  Don’t just publish because you have to.  These tools, this framework, allows you to do what direct mail, what your brochure, never could.  The connections are there to make, if you want to.  If you publish content that’s personal, not just your mission statement or your sale.  That requires your marketing to break away from traditional thinking.

It requires you to become a publisher.

4 Ways Web Writing Is Like Dog Training

Thursday, April 15th, 2010
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I know the internet is run by cats and all, but I’m a dog lover.

I’m just naturally that way.  Maybe it’s from when my brother’s cat did a 90 MPH run over the couch on my face.  Or when my wife’s cat pooped in my Christmas present.

I can’t make something like that up.

And I’m a big enough person to admit that it’s me, not you, cats.  As a species, you can’t be be trained, mostly, and you’re just too demanding of me, wanting me to hold my legs still so you can rub against them.  What’s up with that?

Maybe that’s why I’m a web writer (stay with me).  Writing for the web is a lot like training a dog.

Here’s what I mean…

-It’s Going To Be Messy At First Take a look back at my earliest posts.  I’ve always been a writer, but I most definitely have not always been a web writer.   “Text is messy as hell,” says content strategist Christina Halvorson.  Maybe she was talking about new web writers.  You never know.

-For Best Results, Use Comfortable Surroundings I can’t say that I started off liking my text editor, or even wordpress.  I’m a Pages guy (insert Mac fanboy crack here).  It took a while for me to get used to working, not just writing, in different formats.  But now that I have, I can stare at a black page in pretty much any format and chew it up (get it?  With the whole metaphor and everything?)

-Repetition, Repetition, and Something Else To be a writer, you’ve got to write.  Don’t ever create a blog post that says, “Sorry for not posting in so long.”  If you do, then the terrorists win.  And in this case, when I say terrorists, I mean cats.

-Lots Of Treats, All The Time Writers need praise way more than they need criticism.  And that’s going to come from yourself, not the masses. Sorry to break it to you that way. Don’t beat yourself up as a web writer.  It’s just not worth it.  Know how many blogs there are?  14 million or so.  If your voice is important at all, it needs to be important to you.  So don’t go hitting yourself on the nose with a rolled up newspaper (remember those?).  You’d look dumb.

I’m brilliant for even coming up with this metaphor.  My dog is 14, and isn’t trained at all.  But he does everything I ask him to.  I guess he’s pretty much trained himself.

Like most web writers.

It’s Basic Diction, Y’all

Tuesday, April 6th, 2010
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That’s right.  I used “y’all”.  And I’m not stupid for doing it.

English doesn’t have a good non-gender specific objective plural pronoun.  Really.  Seems like that’s something we wouldn’t have forgotten to include over the years.  But there it is.

Plus, I’m from the south, so I get to pick and choose at will when I can use the word.  It’s a thing we have- ask around.

A lot of people might write me off as soon as they see the word “y’all”.  There are attitudes and stigmas and predispositions associated with it that no amount of persuasion can help.

But I use it anyway.  Sometimes.  If the situation is right.  Call it artistic license.  (And the same thing goes for grammar.  Double.)

Correct word choice depends on more factors than calculus.  Audience.  Style.  Tone.  Structure.  They all play a part in what words you use, and also whether you decide to go out there and dangle your participle for the whole world to see.  Embrace it.

Because word police are cold, sad people whose mamas didn’t love them.

But they’re not entirely wrong.  There’s a difference between the diction mistakes a writer makes intentionally and, well, all the other mistakes a writer makes.

So, like I said, I’m not stupid for using “y’all”.  But I would be if I didn’t realize what goes into choosing the word.  If I wrote an article for the WSJ that used “Y’all” without the quotation marks, the editor’s head would explode, Scanners-style.  But if I included it in a column in the AJC, the Atlanta paper, I’m one of the family.

Same thing goes with your blog.  Your word choice calls to the audience you’re looking for.  Blogs are informal by nature.  Put your sales writing in one at your own peril.  Choose your words.

But choose them carefully.  If your diction is screwed, so are you.  Don’t say “It is readily apparent” when you should use “See?”

(Same goes with grammar, BTW.)

You can have the best design in the world, but if your words are all wrong, your site will suck.

Correction:  Y’all’s site will suck.

Building In Glitches

Tuesday, March 30th, 2010
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For your web writing, I think you should build in some glitches.

A glitch is different than a mistake.  A glitch breaks up the surface.  A glitch makes people slow down.  It’s a speed bump of text.

You can describe a writing glitch as anything that makes you human.  I read a lot about transparency in web writing.  I think those are glitches.

If your web writing is smooth and seamless, good luck.  That type of copy has been written and distributed widely by the Fortune 500 for 70 years.

A better strategy is to break things up, give it a voice, and let the audience it speaks to find it.

To do that, you have to slow things down a bit.

What Are You So Afraid Of?

Wednesday, March 10th, 2010
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Here’s what it is for me:

I’m usually afraid to show my true optimism.  I worry about enthusiasm mistakenly interpreted as being naive.  I think people will point and laugh and call me Ned Flanders.

The reality is: so what?  So what if they do? It doesn’t matter.

Here’s why.  Holding back feels to me like hedging your bets.  Like trying to play both sides and please everyone.  That can show up in a ton of places.  This blog.  My work for clients.  Home.

(Another reason is I can be a really gifted smart-ass.  I don’t know where I picked that up, but if there were awards, I’d at least be at the ceremony, maybe even nominated.)

So I’m at least a little comfortable hiding it.  But that shouldn’t be the case.  It should be more like, “Say it once, say it loud:  I’m nice and I’m proud!”

Fear inhibits extraordinary work.

Whatever it is that you’re worried about, think about this:  what would it take for you to set it aside?  What could you accomplish if you did?

For marketers, I believe the sky’s the limit.  You’re creative, you’re smart, and no one works harder.  You’ve got an opportunity, with the tools that are available now, to do something dynamic.

Your work can make a difference, if you want it to.

So what are you so afraid of?

Is Today Really “Anything Can Happen” Day?

Wednesday, February 3rd, 2010
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You do your best work when you’re inspired.

Doesn’t matter what. If you’re in love with selling vacuums, something about something will turn you on, and then you’ll turn that into declaration on pulling up dirt.Disneyland Bronze - Pinocchio and Jiminy Cricket by Denise Cross

If I learned anything from the Mickey Mouse Club when I was a kid, it was that “Anything Can Happen” day is every single day.  It’s only when we’re adults that we figure out that “anything” also includes “nothing”.  Nothing can happen for a long, long time if you’re not careful.

That’s the thing about inspiration.  You never know where it will come from, or when it will strike.  One thing’s for sure: You can’t wait for it to find you.

But those people that say you have to make your own inspiration are only half right.  There’s something untamed about inspiration that keeps it from being an “on demand” resource.  Inspiration, like energy, is neither created nor destroyed.  It just is.

The best you can do is increase your odds for having inspiration strike.  To truly take advantage of Anything Can Happen day, you’ve got to be ready.

-Expose Yourself Be near ideas. Use a feed reader to keep in touch with whatever it is that gets your blood moving. Meet up with others in your field.  The ideas are out there.

-Get Proficient You do what you do well, but you can do it better.  But don’t strive toward perfection (a sure way to kill inspiration).  Instead, just get good. Get miles.  If you write more, you’ll get better at writing.  If you train your dog more, you’ll have better walks.

-Love Something Doing what you love doesn’t necessarily mean do what you love for a living.  But if you ignore your passion, you’ll find it hard to get inspired about anything.  Remember that anything can be a source of the inspiration that will later go into your work.  That’s a lot easier to find if you’re involved in something you can be passionate about.

For me, it’s being with my family, going outside to play, and writing, and reading good writing.  Every time I’m doing one of those four things, the chances of me being inspired goes way, way up.  It’s not going to happen every time, and I’m not looking for that, really (that would be waiting for perfection).  But these things work.

Why?  Because I’m opening myself to them.  Because I’m good at them.  And because I love doing them.

What about you?  I want to know what you do to get inspired, if you want to share it.

Best Ideas Of The Week (Jan 25-Jan 29)

Friday, January 29th, 2010
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Hi everyone.

Once again, it’s time to close things up for this week with the best ideas that we’ve seen around the internet.  It’s not just digital marketing stuff, but it is a look into everything that can go into digital marketing.  Hope you enjoy…Happy Rainbow Water Droplet on Green by Pink Sherbet Photography

-More good stuff on change.  Here’s a short stop motion movie about ideas and how they change the world.  Well worth three minutes of your time.  Did I mention it’s done in Lego?

-What do you know about Cross-Promotional Deal Mechanics?  What about Synergistic Revenue Paradigms?  Me neither.  But I know one thing: These are Weasel Words.  If you end up hearing a lot of this stuff at your next meeting, run-don’t-walk to this site and post it.  It’s in Australian, but weasel words cross all language barriers.

-Interested in seeing a website completely deconstructed?  Go to Internet Online Website and check out some of the thinking that goes into what we do.  The site’s not only smart and funny; It’s an educational tool to get ideas about the parts and pieces that go into online experiences.

-If all of a sudden you need to completely blow your own mind, here’s a recording of ice sheets cracking.  I guarantee you will not hear what you expect to hear.  Bookmark the page and keep it around for that moment when you need to think of something completely out of the ordinary.  Listen with headphones, and listen until the end.

-Do you like to eat Crap?  There’s a hilarious video by Pump restaurant in NYC (never been, but it looks pretty good) that riffs on all the different ways crappy food gets marketed.  The music and language in the fake ads is dead on.  I especially like the attention to detail on the typography.  It’s scary what marketers can do sometimes.

-We talk a lot about transparency and being yourself in your digital marketing.  This is what we mean.  Imagine the conviction it took to hit publish on this post, an open letter to a business partner (a publisher) that wasn’t doing his job.  Here is what I predict the results of this post will be:  Publishers who are afraid to have their authority questioned and are dedicated to preserving the status quo will be outraged, and publishers that are looking for the best way to do their jobs will immediately try to hire the post’s author, Barry Eisler.

Have a great weekend, and feel free to post links to things you found that you consider to be a great ideas.

How A Three Fingered Gypsy Can Make You A Better Blogger

Wednesday, January 27th, 2010
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Have you ever heard of Django Reinhardt?

Asking that question in prewar Europe would have been like asking if you’d ever heard of Elvis.Paris Exposition: night view, Paris, France, 1900 by Brooklyn Museum

Django was a guitarist.  A great guitarist, maybe the best ever.  He grew up in a gypsy camp on the outskirts of Paris.  Amazingly, he made his best music after a tragic fire rendered his pinky and ring fingers on his left had permanently curled up and unable to move.

Listening to his music (a lot, I admit) inspired me to think about how you can do something similar when writing a blog.

Be Daring Swear.  Be Ridiculous.  Tell the Truth.  In your headline, you should be writing something that pulls attention hard enough to snap someone’s neck.  Okay, maybe not that hard.  But think of how ordinary 99% of all the blogs out there are.  The bar is set pretty low.

Be Innovative Ideas are contagious.  Putting them across in a blog (10 Ways To Have Fun Even If You’re Boring) is a good way to keep yourself blogging.  Think about that opportunity:  You get to invent something new every time you sit down to write.  If your blog is something you have to do, you can forget about ever succeeding with it.

Be Awesome Despite Everything Django was a Gypsy who had been burned in a fire.  An outcast.  It would have been easy to be average.  Instead, he created something new in the world, something brilliant.  You’re not a natural writer?  Learn.  You don’t have anything to write about?  Not true.  You’ve got writer’s block?  Get unblocked.

There’s every excuse in the world not to write a daring, innovative posts.  But you have the chance to be awesome, every single time you sit down to write.

If you can use a three fingered gypsy for inspiration, you should.

Your Friend is Obnoxious

Monday, January 25th, 2010
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Here’s a thought:

If you want your marketing to do direct sales for you, you’re wasting a lot of money and time.  That’s not marketing’s job.  You’re doing it wrong.The Crowds by Marc Forrest

Your marketing is for introducing you to potential customers. Or re-introducing you. Either way, that’s the main function, right?

Marketing isn’t you; it’s an introduction to you.

Think about what that role plays in our society.

The introduction is a big deal.  Like it or not, you’re going to be associated with the character of the introducer, probably forever.

On some level, we look for vouchers in an introduction.  There are all kinds of cues we take from them.  The presentation, the language, and, yes, the source.

The question then becomes who’s doing the introductions?  Is it the person that’s friendly, witty, funny, always interested in what other people are up to?  Or is it that loudmouth jerk who just talks about himself all the time?

Or, worse, that person who never says anything interesting or anything worth listening to.  The one that everyone just ignores.