A Blog About Digital Marketing…

We write about what we do. Digital marketing ideas that are approachable, through the lens of our work; that’s what you’ll find in our posts.

Posts Tagged ‘blogs’

Building In Glitches

Tuesday, March 30th, 2010
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For your web writing, I think you should build in some glitches.

A glitch is different than a mistake.  A glitch breaks up the surface.  A glitch makes people slow down.  It’s a speed bump of text.

You can describe a writing glitch as anything that makes you human.  I read a lot about transparency in web writing.  I think those are glitches.

If your web writing is smooth and seamless, good luck.  That type of copy has been written and distributed widely by the Fortune 500 for 70 years.

A better strategy is to break things up, give it a voice, and let the audience it speaks to find it.

To do that, you have to slow things down a bit.

How To Make Great Marketing In One Easy Step

Tuesday, March 23rd, 2010
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Care.

That’s it.  If you care about your marketing, most of the labor is done.  It’s what Seth Godin calls emotional labor, and in our economy, nothing means more.

If you care about your marketing, you’re necessarily going to manage the details.  Caring creates more work, but if you really care, that’s what you’re looking for.

Your site is going to match your collateral pieces, because you cared enough to realize that design is your first impression.  Your message will be the crux of who you are, because you hired a writer to help craft it.  You cared enough to spend more time on your strategy than your tactics.

You blog because you care.  You pile up your photostream because you care.  You spend time using social media to connect people, not to sell, because you care.

In Gary Vaynerchuk’s presentation last week at SXSW, he cared enough to:

-Greet everyone coming into the auditorium at the door personally.

-Not use powerpoint.

-Call out a Johnson & Johnson marketer (in a friendly way) for having an agency tweet for them.

-End his presentation with some spontaneous rap and beat boxing at the Q and A microphones.

One point that really struck me about the emotional labor that Gary puts in was what he had to say about projects.  He made the (totally believable in his case) point that once he decided to take on a project, he had already succeeded at it.

Not because everything always works out for Gary.  Because he’s interested in the process.  If you care enough about the process, the result is great marketing.

And we all know what the results of that are.

Grab Ass With Gary Vaynerchuk

Friday, March 19th, 2010
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Last week at South By Southwest, Gary Vaynerchuk, best selling author of “Crush It” and creator of Wine Library TV, grabbed my ass on stage in front of 1000 people.

I’m not sure how a feel about it yet.  Excited?  Shocked?  Maybe a little dirty?

Gary VaynerchukActually, I feel pretty cool.  Love him or hate him, anyone with half a brain needs to admit:  Gary Vee walks the walk.  He’s a loudmouth?  So what?  I’d rather do business with Gary than some unhappy hipster that’s too cool for me and everyone I know.  In a second.  The guy loves the Jets.  Publicly.

I’ve had brushes with the internet famous before.  In light of this last episode, it’s beginning to get a little strange.  Here’s what I mean:  I met Chris Brogan and Jay Berkowitz about 6 seconds into the first conference into the first conference I ever went to.  They gave me restaurant recommendations.  Two days later, I got lost in a cab with Guy Kawasaki.  And now, several hundred people think I’m bi/curious because of Gary (actually happily married, thanks).

Wow, someone just dropped names all over the place.  Sorry for that; I’m making a point.

The internet marketing famous and semi-famous, in my experience, are a really interesting, really accessible group of folks.  You could be cynical and argue that it’s their job to be friendly. But you’d have it backwards. Those people start with friendly.  The good ones have a desire to help people be motivated enough to do the things they imagine they can do, and make a business out of it.

Even when it goes wrong.  If you were following some of the #SXSW drama last week, you may have caught a little drama concerning Peter Shankman and some conference volunteers with close ties to the creative locals in Austin.  I think it’s a pretty good illustration of how people who have made big strides can get tripped up.  Think of it this way:  the first word in Shankman’s business is “Help”.

Nobody’s perfect, and I’m going on record as saying that the internet famous get a bad rap.  Even if I don’t agree with what they’re doing (is Guy a spammer? Or are you signed up for it?), I’m slow to criticize anyone.  It’s a lot more constructive to think of ways I can do a better job myself than to worry about how bad a job someone else is doing.

Think I’m just being soft?  Why?

P.S. Thanks for the interesting presentation, Gary.  I think   : – )

Blog Your Way to a Dream Job

Sunday, March 14th, 2010
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The importance of blogs and blogging has been discussed quite often. You can build an online presence, create a steady stream of content, increase findability… blah, blah, blah right?

Blogging can also lead you to your dream job. Don’t believe me? Then take it from someone who is living it.

Before jumping in to the series of questions below, allow me to introduce you to Crag Calcaterra. Craig writes the blog HardballTalk at NBC Sports.com, he blogs about baseball…for a living.

Craig, is also an old friend. For a period of time growing up, we were classmates, played Little League together and traded baseball cards from time to time. (Craig, you never responded to my Moose Haas for Rickey Henderson rookie request!).

While our life-paths took different directions, we were reconnected as adults through social media. It has been great getting back in touch, and well, his story is compelling, valuable and worth sharing.

For those of you that have read “Crush It”, I would like to introduce you to someone that is literally “Crushing It”. Enjoy.

Pat: Can you tell us a little bit about your background, and then tell us what you are now doing?

Craig: I graduated from Woodrow Wilson High School in Beckley in 1991. I went to college at Ohio State where I majored in political science, graduating in 1995. From there I went on to the George Washington University Law School, where I received my J.D. in 1998.

For 10 years I was a civil litigator at various law firms in Columbus, Ohio, and for one year I was an Assistant Attorney General for the Ohio Attorney General’s office.

I began a baseball blog — ShysterBall — in 2007, which began as a part time thing. I grew more serious about it over time and at the end of 2009 I was offered a full time with NBC Sports.com, where I maintain the HardballTalk blog.

Pat: How did you begin blogging? What challenges did you face in getting started?

Craig: It was an impulsive thing, really.

One Sunday afternoon I just happened to be reading a newspaper’s website when I came across a baseball column I disagreed with. I wanted to complain to someone about it but there was no one in the house who particularly cared about baseball besides me, so I just set up a Blogspot account and pounded out a couple of paragraphs.

I’ve been complaining like that — more or less — for about three years now.

The biggest challenge at first was simply finding time to write. Between my legal practice and two children under the age of four there wasn’t a lot of free time. It was around then that I transformed from a night person to a morning person and began forcing myself to wake up at around 5:30 AM each day to write. I still do that even though I probably don’t really need to.

Pat: Do you have a specific strategy? Do you have a specific schedule that you stick to? Do you worry about SEO (search engine optimization) or analytics?

Craig: During the baseball season I start each day with a recap of the previous night’s games, but beyond that I sort of let the news take me wherever it wants to go.

To the extent I have a strategy it’s less content-based than scheduled-based. I try to get new posts up every half hour or so from around 8AM until 5PM or so, Monday through Friday. I probably don’t need to post as often as I do these days, but when I first got started, a high posting frequency was a way to separate myself from better-known writers.

Just like waking up early, posting frequently just became a habit and now I get the shakes if I don’t have new content up on a regular basis.

I never paid that much attention to SEO when it was just my own site. Now that I’m with NBC page views are obviously more important, but I still really don’t think too hard about that stuff. My headline writing has changed slightly. I think a little bit more about enticing people with the headlines now, whereas before I’d use little puns or in-jokes that amused me. Beyond that the NBC people make a point to place links to my posts on the NBC Sports front page and, occasionally, at sister-site MSNBC.com, but my mandate is to essentially write interesting things and let others worry about wrangling the traffic.

Pat: What is your process for constructing a post?

Craig: The vast majority of what I write is reacting to things in the news or things that occur during baseball games, and for that stuff I simply begin writing. Longer posts or posts dealing with more serious issues — my writing about performing enhancing drugs, things about race and deeper historical posts come to mind — generally start out with an informal outline.

Oftentimes, however, I end up chucking the outline anyway and going off in unforeseen directions. Which is fine, because ultimately the appeal of a blog post is its immediacy and the sharpness of the opinion that animates it. I try to keep it coherent of course, but at the end of the day I want my writing to sound more like the beginning of a conversation or, sometimes, an argument, not an essay.


Pat: What have been the benefits of blogging? Would you call this your dream job?

Craig: I’ve wanted to be a writer since I was a boy, and there are still mornings I wake up and panic for a moment, worrying that I’ve just been dreaming all of this.

So yes, this is absolutely my dream job.

As for benefits, I’m typing these answers from a hotel room in Florida where I’ve been sent to cover spring training, so that’s nice. The biggest benefit, however, is that for the 51 weeks a year I’m not covering spring training I work from home. I feed my kids breakfast every morning, make their lunches, put them on the school bus and I’m there when they get home. I took a fairly major pay cut to leave the law and become a blogger, but my life is much, much richer now than it used to be.

Pat: What tips or advice would you give to those starting a blog?

Craig: Only blog about something for which you truly have a passion.

Building a successful blog requires regular posting at regular intervals, essentially forever. If you lose interest in your topic you won’t post, and if you don’t post your blog will die because readers have an almost infinite number of alternatives and won’t waste their time coming back every day to check and see if you’ve decided to post something that day.

I think the best test for whether or not you’ve picked a topic you’ll stick with is whether you’d still care and still write about the topic if no one but you ever read it.

Pat: What are some pitfalls for bloggers to avoid?

Craig: The biggest is simply choosing the wrong topic as discussed above. Other mistakes include pulling stunts to attract traffic such as trying to pick a fight with a more trafficked blog in order to get attention, spamming other blogs or message boards with links back to their own blog and other things of that nature, which ultimately alienates readers (and other bloggers who may have otherwise linked to you on their own). Attracting traffic takes time, and a blogger needs to be patient and persistent if they want to build a truly reliable community of readers.

Ultimately, if you care about your topic, write often, and deliver sharp, informed opinions, the readers will find you.

Are You Doing Average Really Well?

Friday, March 12th, 2010
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When you start a new project, what’s the goal?

As I see it, you can go two ways.  It’s a given that you want to make something that people will like.  Ultimately, the direction you take is determined by how you define that word: “Like”.

If by like you mean passionate, celebrated, different, noteworthy, challenging, then you’ve set the bar high.  Good.  The world needs more people like you.  It will never get them, so your work is even more valuable.

If, on the other hand, you define like as not offensive, you’ve gone in the opposite direction.  It’s impossible for brilliant work to not offend someone.  By it’s very nature, it won’t appeal to everyone.  It will put some people off your product or your business or you.

But, what you made, yes, people will like it.  Kind of.  In this other direction, the phrase actually reads more like, “no one is going to not-like this.”   This is what you do when you make the perfect example of an insurance commercial, or a website that’s normal, or a press release about your sale.

The bar is set pretty low for work like this.  You can do it for an entire career, and chances are no one is going to not-like it.

But no one’s going to like it, either.

What Are You So Afraid Of?

Wednesday, March 10th, 2010
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Here’s what it is for me:

I’m usually afraid to show my true optimism.  I worry about enthusiasm mistakenly interpreted as being naive.  I think people will point and laugh and call me Ned Flanders.

The reality is: so what?  So what if they do? It doesn’t matter.

Here’s why.  Holding back feels to me like hedging your bets.  Like trying to play both sides and please everyone.  That can show up in a ton of places.  This blog.  My work for clients.  Home.

(Another reason is I can be a really gifted smart-ass.  I don’t know where I picked that up, but if there were awards, I’d at least be at the ceremony, maybe even nominated.)

So I’m at least a little comfortable hiding it.  But that shouldn’t be the case.  It should be more like, “Say it once, say it loud:  I’m nice and I’m proud!”

Fear inhibits extraordinary work.

Whatever it is that you’re worried about, think about this:  what would it take for you to set it aside?  What could you accomplish if you did?

For marketers, I believe the sky’s the limit.  You’re creative, you’re smart, and no one works harder.  You’ve got an opportunity, with the tools that are available now, to do something dynamic.

Your work can make a difference, if you want it to.

So what are you so afraid of?

What Everyone Should Know About Writing Inspiring Copy

Monday, March 8th, 2010
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It’s risky.

There’s a lot more safety in writing something else.  And by that, I mean writing something that won’t offend anyone.  Won’t make you stand out.  Won’t draw criticism.

The best way to go about doing that is to google “5 paragraph essay” and start from there.  You can get all your information into a neat package.  Everyone will be satisfied.  No one will complain.

Of course, no one’s going to read it.  But that doesn’t matter.  Your assignment was “We need copy for the web site”.  You did your job, right?

Mission Accomplished.

Best Ideas Of The Week, 2-1 to 2-5

Friday, February 5th, 2010
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Actually, I’ve got to rename this post.

This week, it’s only going to be one idea.  The only thing to show this week is that the future is here.sixthsense14 by LynnBarry

Pranav Mistry is an inventor.  Or an engineer.  Or a User Experience designer.  It’s hard to say:  the bio on his website starts off, “Nothing can be and can not be one and at the same time and I am, I am Pranav Mistry.”

I don’t know what the hell that means.  But I kind of feel that way every time Pranav opens his mouth.  The things he talks about are brilliant in a way I don’t think I’ve ever been exposed to before.  It’s like he just plucks his dreams out of the air, and then builds them for everyone to share.

His latest invention is called SixthSense.  I don’t know if I can describe it any better than this:  Science fiction is now science fact.

What I mean is, now, everything is “interactive”.  If you look at a wall, you can send email from it.  Or leave a message on it, digitally.  Or take a picture of it with your fingers.  Really.  This exists.

It’s a combination of a camera, a projector, and computer operating system that a user wears around their neck.  The camera track hand movements on the interface, which is projected onto, well, anything.  That means that not only can you see your computer screen anywhere, but everything becomes a computer screen.

Think about that for a second.  A piece of paper.  A basketball.  A hairbrush.  Computers.

In a sense they’re just objects, still and yet.  Until you see how a piece of

Best Ideas Of The Week (Jan 25-Jan 29)

Friday, January 29th, 2010
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Hi everyone.

Once again, it’s time to close things up for this week with the best ideas that we’ve seen around the internet.  It’s not just digital marketing stuff, but it is a look into everything that can go into digital marketing.  Hope you enjoy…Happy Rainbow Water Droplet on Green by Pink Sherbet Photography

-More good stuff on change.  Here’s a short stop motion movie about ideas and how they change the world.  Well worth three minutes of your time.  Did I mention it’s done in Lego?

-What do you know about Cross-Promotional Deal Mechanics?  What about Synergistic Revenue Paradigms?  Me neither.  But I know one thing: These are Weasel Words.  If you end up hearing a lot of this stuff at your next meeting, run-don’t-walk to this site and post it.  It’s in Australian, but weasel words cross all language barriers.

-Interested in seeing a website completely deconstructed?  Go to Internet Online Website and check out some of the thinking that goes into what we do.  The site’s not only smart and funny; It’s an educational tool to get ideas about the parts and pieces that go into online experiences.

-If all of a sudden you need to completely blow your own mind, here’s a recording of ice sheets cracking.  I guarantee you will not hear what you expect to hear.  Bookmark the page and keep it around for that moment when you need to think of something completely out of the ordinary.  Listen with headphones, and listen until the end.

-Do you like to eat Crap?  There’s a hilarious video by Pump restaurant in NYC (never been, but it looks pretty good) that riffs on all the different ways crappy food gets marketed.  The music and language in the fake ads is dead on.  I especially like the attention to detail on the typography.  It’s scary what marketers can do sometimes.

-We talk a lot about transparency and being yourself in your digital marketing.  This is what we mean.  Imagine the conviction it took to hit publish on this post, an open letter to a business partner (a publisher) that wasn’t doing his job.  Here is what I predict the results of this post will be:  Publishers who are afraid to have their authority questioned and are dedicated to preserving the status quo will be outraged, and publishers that are looking for the best way to do their jobs will immediately try to hire the post’s author, Barry Eisler.

Have a great weekend, and feel free to post links to things you found that you consider to be a great ideas.

How A Three Fingered Gypsy Can Make You A Better Blogger

Wednesday, January 27th, 2010
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Have you ever heard of Django Reinhardt?

Asking that question in prewar Europe would have been like asking if you’d ever heard of Elvis.Paris Exposition: night view, Paris, France, 1900 by Brooklyn Museum

Django was a guitarist.  A great guitarist, maybe the best ever.  He grew up in a gypsy camp on the outskirts of Paris.  Amazingly, he made his best music after a tragic fire rendered his pinky and ring fingers on his left had permanently curled up and unable to move.

Listening to his music (a lot, I admit) inspired me to think about how you can do something similar when writing a blog.

Be Daring Swear.  Be Ridiculous.  Tell the Truth.  In your headline, you should be writing something that pulls attention hard enough to snap someone’s neck.  Okay, maybe not that hard.  But think of how ordinary 99% of all the blogs out there are.  The bar is set pretty low.

Be Innovative Ideas are contagious.  Putting them across in a blog (10 Ways To Have Fun Even If You’re Boring) is a good way to keep yourself blogging.  Think about that opportunity:  You get to invent something new every time you sit down to write.  If your blog is something you have to do, you can forget about ever succeeding with it.

Be Awesome Despite Everything Django was a Gypsy who had been burned in a fire.  An outcast.  It would have been easy to be average.  Instead, he created something new in the world, something brilliant.  You’re not a natural writer?  Learn.  You don’t have anything to write about?  Not true.  You’ve got writer’s block?  Get unblocked.

There’s every excuse in the world not to write a daring, innovative posts.  But you have the chance to be awesome, every single time you sit down to write.

If you can use a three fingered gypsy for inspiration, you should.