A Blog About Digital Marketing…

We write about what we do. Digital marketing ideas that are approachable, through the lens of our work; that’s what you’ll find in our posts.

Archive for the ‘Inspiration’ Category

Predictions, Resolutions? I Don’t Know.

Friday, December 31st, 2010
No Gravatar

The end of December. It’s that time of year to reflect on the things that have been.  And place hope in the things that could be.

Make your bold predictions. Tell us of the things you resolve to do. Would seem from the 7.8 million predictions and 7.1 million resolutions, most everyone else is.

Me, I have some personal goals I would like to meet. To get there, I’ve decided to focus simply on next steps. I have, in the past, fallen victim to focusing on the pie in the sky image (Hey! I like pie!).

In some cases that image seems to be a million miles away. Next steps help me get there bit by bit.

Instead of giving a list of what I think will (or should) happen, I have a couple questions for you.

Will this really be the year of mobile?
There’s been talk of “the year of mobile” for quite some time. It has to happen eventually. Right? Or has it?

What do you call yourself this year?
It’s like agency mad libs. Fill in the blank: Digital? Integrated? Content Marketing? Social? Search?

We all struggle with the naming conventions as overlap of disciplines has reached a high-point in, well, overlap. Fact is, to be successful online, you have to do a wide variety of things, both as a company and an individual.

It really doesn’t matter what term you use to describe yourself. Just do, what you do, well. Sage advice, I know.

Do you admit you don’t know the answer?
Personally, I hate admitting I don’t know something. Just ask my wife. I may sound somewhat like Fonzie issuing an apology, but I do it.

Over the years I have learned how important, and liberating, admitting not knowing something can be. Also, I have learned to distrust those that respond “I can do that easily” to every question. Which are you?

Learn as much as you can. The only way we can do that, is to admit we don’t know.

6 Ways to Make Your Fan Page Craptacular

Thursday, October 7th, 2010
No Gravatar

The ubiquity of fan pages has, to an extent, eroded their value. As more fan pages are created, more crap is published. It’s the law, apparently.

Those that have built and maintain quality fan pages will continue to reap the rewards for the foreseeable future. However, the value of poorly planned and executed fan pages will have an ever-decreasing value.

Why? Fan pages are easy to create, yet difficult to build-out. Anyone can create a fan page, haven’t you noticed?

6 Ways to Ensure Your Fan Page Will Suck

  • Care More About the Number of Fans You Have Than the Value You Provide.
  • Quick, go count how often you ask your fans to pimp your page. Now go tally how often you provided something of value to your fans. Skewed towards the pimp? Suxor!

  • Post in All Caps.
  • Your fans love this. Really they do. If your caps lock button happens to be broken, you can always step-up to the ever-popular “Multiple Exclamation Points” tactic. After all what you say is REALLY IMPORTANT!!!! Right?

  • Never, and I Mean Never, Post Anything of Value.
  • Talk about how awesome you are, the recent awards you picked-up at the Elks Club Pancake Feed and several times a day ask your fans to solicit their friends to become your fan. Every day. Do this.

  • Ignore People.
  • Know what else folks love? Being ignored. Seriously, what are these people thinking? They come to one of your communication outposts (your fan page) to ask questions? Caveat: Yes, some folks you should ignore (no joke), we describe these asshats in the next tip.

  • Delete Anything Remotely Negative.
  • There are a ton of people out there that it would seem, hate themselves. Seems, they hate you too. How do they cope? They play the role of “Negative Nancy” all day on fan pages. Yours is next. Those people probably deserve to be ignored. However, those with legit complaints or issues need to be addressed. Don’t just delete comments because they are unfavorable.

  • Allow (And Even ‘Like’) Spam.
  • Your fans LOVE spam. They slice it up and put it on saltines and dance to polka music. They love it. In fact someone just shared a great link about how they struck it rich working from home on an iphone. Also, when Maude’s Cheese Hut does a drive-by post reminding your fans to “Stop in for the best cheese curds!!!!!!!!!”, like it, and leave it for your fans to enjoy.

Jokes, and snark aside. If you are doing any of these things, please stop. You can create a quality page, encourage communication and provide value to your fans. It can be done, yet all to often the example being used as a good fan page, is a really bad one. So instead of pointing you to one, I simply encourage you to use common sense. Follow the 80/20 rule, provide value, interact and please, don’t be craptacular.

Why I Tried Something I Wasn’t Sure I Could Do

Friday, August 27th, 2010
No Gravatar

Yesterday, I rode my mountain bike more than 35 miles in the New River Gorge. 35 miles. Ouch.

As you might imagine, I’m a bit sore, but in a good way.

I have been riding often, trying to get myself into better shape. As I barrel head-first into middle age, it has become glaringly apparent that I need to take a little better care of myself. Riding my bike is helping me do that.

My rides generally consist of anywhere from 7 to 14 miles. Some are hilly. Some are not. While the rides aren’t necessarily easy, they have all been very manageable.

So, you might be wondering, “why the hell did you decide to ride 35 miles?”.

Simple. I wasn’t sure if I could.

My inspiration to try, came from my oldest step-son Will. His story is worth telling.

Meet Will
Will is a sophomore at West Virginia University with aspirations of becoming a graphic designer.  I first met him when he was 9.

Will was a bit shy when he was younger, something that folks that know him now may never believe. When his mother and I married, and we all moved into a new house, he moved to a new school.

He knew no one.

The combination of unfamiliar surroundings and faces had to be a bit intimidating. Especially for a shy kid. It made no difference. It wasn’t long before he made plenty of new friends, seemed like they would call for him every 5 minutes. For a time, I thought we might have to surgically remove the phone from his ear. He made many great friends and went on to become Homecoming King among other things. Not bad for a shy kid.

School
This is a matter of great debate in our household, but I believe in my heart-of-hearts that Will is dyslexic. Some half-baked tests were performed that say otherwise, but it is my belief. No matter, fact is, it takes Will a bit longer to read things than most. He’s a very smart kid, just takes a bit longer that’s all.

Too often people use something like that as a crutch. It’s much easier to say you can’t learn, than to put in the extra effort.  He put in the extra effort. He also made National Honor Society and graduated with a G.P.A. over 3.5.

Learn a Lesson From a Kicker
As a boy Will loved to play soccer. Still does. He had the make-up of a soccer player. Speed, agility, endurance, legs like tree trunks. He was good. Unfortunately, when he entered high school there was no team for him. A by-product of living in our neck of the woods, no soccer team served to create a new opportunity.

High School
Knowing there would be no soccer, Will decided he would become a kicker. Comically, some now know him by no other name than “Kicker”.

Having no experience kicking a football, we signed him up for a kicking camp, with NFL legend Ray Guy. He found himself on a football field with some of the East Coast’s elite high school kickers. It would have been easy to tuck-tail and walk away. Instead, he kicked.

I remember watching him tee up the first football, and take a run at it. Nice looking approach, his big leg swinging  towards the ball with speed. It all looked pretty good, to me at least. Except for the kick itself. The ball barely made it off the ground and had a flight pattern which reminded me of a wounded duck. I was worried. He was not.

He kept kicking. Working at it every day.

Several games into his  first high school season, his team found themselves in a tight game behind by 2 in the 4th quarter. They had a big running back that plowed his way down the field, destined for a touchdown. Inexplicably, the drive stalled well short of the endzone. Behind by 2. Fourth Quarter.

I looked at the sideline and watched Will grab his tee and trot onto the field. My first thought was, “Holy Shit they are sending Will out to kick!”. My second thought was “Holy Shit they are sending Will out to kick!”. Yeah, it was a bit nerve wracking. I don’t think I exhaled for what must have been an hour.

He drilled the kick. I stood and cheered. They won. He went on to have a great high school career as an All-State kicker.

College
Kicking presented several opportunities for Will to attend school and play football. This was a goal of his. He told me so years earlier. However, he didn’t just want to kick in college. He wanted to kick for West Virginia University.

For those that don’t know me, I’m a bit of a WVU sports fanatic. I myself am a third generation graduate of West Virginia University. It’s in our blood. It made me proud that Will wanted to go there too.

So, instead of kicking at a smaller school, he decided to enroll and try walking on as a Freshman.

Making a college team as a walk-on is not easy. Making a college team as a walk-on kicker is WAY not easy. But he tried.

Kicking, running, kicking, running. He prepared for his chance and gave it a shot, yet did not find his name on the call back list. So he kept kicking. Visiting Mountaineer Field to kick on his own, he eventually met Head Coach Bill Stewart. My guess is, Bill also calls him “Kicker”.

Recently, Will headed to the student body tryout for a second time knowing the odds were stacked heavily against him. Yet he tried.

While I would love for this post to conclude with a storybook, Rudy-esque telling of Will making the team, it won’t. Not yet at least.

However,  there is lesson for us all.

Be Like Will
Too often we find ourselves faced with adversity and use it as a crutch to stop trying. Too often people are afraid to attempt something, not knowing if they can actually do it.

It’s easy to only do things you know you can accomplish. It’s not easy to work hard and take risks. It’s not by chance that those which do, are the ones that eventually realize great success.

If I were the Marketing Director for Nike, I would use Will in my campaign.

‘Be Like Mike’? Nope. ‘Be Like Will’.

‘Just do it’? Nope. ‘Just Try!’

I am proud of Will. He inspires me, and I hope he does you too. I challenge you to ‘Be Like Will’. Try something you have been afraid of doing, you never know what might happen.

What Social Media Can Learn from One of Baseball’s Biggest Blunders

Wednesday, June 16th, 2010
No Gravatar

Baseball fan or not, you have likely heard about the blown call heard ’round the world.

Another painful recap, in case you haven’t:  On June 2nd Detroit Tigers pitcher Armando Galarraga pitched baseball’s 21st perfect game.  Almost.  Due to a blown call at first base, on the last batter of the game, he will never receive credit for it.

For those of you who care little about baseball, pitching a perfect game means no hits, no walks, no one on base. Since 1876 there have been 392,358 Major League Baseball games played, this would have been just the 21st game that was perfect. Think about that.

This may be  a reach (ok, it is), but I believe there are some parallels here for social media marketing. The events of the game and subsequent actions of those involved is a modern parable for anyone using social media and business.

The Setting
Galarraga had retired 26 batters in a row.  The 27th batter had hit a groundball to the gap between first and second base. Not quite routine, but not out of the everyday for a major league first-baseman. The throw, to Galarraga covering the base, beat the runner by a step. It was not a close play.

The Action
First-base umpire Jim Joyce, inexplicably called the runner safe. This split-second decision-making is a cornerstone of umpiring baseball. Watch a play, process it, quickly make a call. With no instant replay capability, like the NFL for example.  Outside of homeruns, the call stands. No amount of arguing or post-call reflection could change the call.

As is common in baseball, on questionable calls, players and coaches will argue with the umpire over the call. Oftentimes vehemently, oftentimes with the umpires giving nearly as much as they get. In this instance, Joyce aggressively defended his call, arguing and swearing just as much as Tigers manager Jim Leyland. You could tell Joyce felt he had made the correct call.

Meanwhile, Galarraga acted with complete class. Shaking off the nearly incomprehensible call to toe the rubber and retire the final batter of the game. He did not argue, he did not pout.

The jawing with umpire Joyce, Tigers coaches and players continued after the game. Again, it was obvious that Joyce felt he had made the correct call.

The Post-Game Review
Within minutes Joyce had watched a replay and determined he had blown the call. He immediately took full responsibility, and went as far as apologizing face-to-face to Galarrage outside the team clubhouse. Something unheard of being done by Major League Umpires.

“I just cost that kid a perfect game,” said Joyce, who became a full-time major league umpire in 1989 “I thought he beat the throw. I was convinced he beat the throw, until I saw the replay.”

The Review from “Above”
Many immediately began clamoring for Major League Baseball Commissioner Bud Selig to overturn the call, and award Galarraga his perfect game. Going to the highest power in the game for a do-over of sorts, created a scenario for opening a HUGE can of worms. While it would not have set precedent, the infamous George Brett pine-tar incident was reversed, it would have added a twist of epic proportions.

What is the Parallel?
Despite all the training, experience and acquired knowledge, those participating in social media on behalf of their business are going to make mistakes.

It’s not so much the mistake that is made, but the subsequent actions that define the ultimate outcome. In some cases, effectively addressing a mistake can create positive feelings. Case-in-point, Joyce was voted as the game’s best umpire, less than two weeks after the infamous call.

When you make a mistake, own up to it. Acknowledge it.  Apologize if you need to. Don’t run and hide, don’t blame others, and don’t be afraid to show your emotions.

As a boss (in this case Selig), don’t make your team feel gun-shy about participating. Is every move going to be right? No, but by not micro-managing, you give them freedom to participate. Provide training, and set guidelines if necessary to work towards preventing a gaff and support your team.

How do you handle mistakes?

parallel

How To Make Great Marketing In One Easy Step

Tuesday, March 23rd, 2010
No Gravatar

Care.

That’s it.  If you care about your marketing, most of the labor is done.  It’s what Seth Godin calls emotional labor, and in our economy, nothing means more.

If you care about your marketing, you’re necessarily going to manage the details.  Caring creates more work, but if you really care, that’s what you’re looking for.

Your site is going to match your collateral pieces, because you cared enough to realize that design is your first impression.  Your message will be the crux of who you are, because you hired a writer to help craft it.  You cared enough to spend more time on your strategy than your tactics.

You blog because you care.  You pile up your photostream because you care.  You spend time using social media to connect people, not to sell, because you care.

In Gary Vaynerchuk’s presentation last week at SXSW, he cared enough to:

-Greet everyone coming into the auditorium at the door personally.

-Not use powerpoint.

-Call out a Johnson & Johnson marketer (in a friendly way) for having an agency tweet for them.

-End his presentation with some spontaneous rap and beat boxing at the Q and A microphones.

One point that really struck me about the emotional labor that Gary puts in was what he had to say about projects.  He made the (totally believable in his case) point that once he decided to take on a project, he had already succeeded at it.

Not because everything always works out for Gary.  Because he’s interested in the process.  If you care enough about the process, the result is great marketing.

And we all know what the results of that are.

3 Things Folks Can Learn From Salt Lick BBQ

Tuesday, March 16th, 2010
No Gravatar

It’s the last day for us here at South by South West in Austin.

Last night we made the trek for some real Texas Barbecue. Choices, choices. Stubb’s, Iron Works or Salt Lick?  Damn! 

As Ben mentioned:

Yes, you can have a burrito where ever you live. But Austin is a food town. And people, no matter who they are, love food. LOVE IT! You know what makes them love it even more? An invitation. Go to Champions on 4th and talk to Jason the bartender. He’ll tell you where the best BBQ in the state is (hint: it’s Salt Lick).

We had an incredible meal of brisket, sausage, and ribs. NOTE: this is real Texas-style barbecue, in the Texas hill county.

So what does BBQ have to do with marketing? It is not so much barbecue, as it is how Salt Lick has created a business of simplicity, quality service, and cultivated relationships built around a quality product.

3 Things You Can Learn From Salt Lick:
1. Keep it Simple:
The paradox of choice is not an issue at Salt Lick. You have a handful of choices for your meal and one no-brainer, “family style”. It is B.Y.O.B., cash-only, and you sit at a picnic table.

Beautifully simple. For the customer, choosing a meal is painless, and there’s no sense of buyers-remorse.

Can you simplify your product offerings? Do you have so many products, bundles, packages and variations that you are making choosing your product stressful for your customers?

2. Make Service Personable:
Our server Ian was nice, funny, and damn good at his job.  He even educated us barbecue noobs on the different types of brisket. Lean, deckle, burnt….3 distinct choices which he tried to find which might be a best fit for our taste.  Who knew?

He sat down to talk to us, he talked about his kids and asked about ours.

He gave us perfect directions to a diner where we could pick up a piece of pie, as they had sold out of their legendary cobbler that evening. He made sure we had a great experience and provided a great service… and we tipped him well.

Do you have any Ian-types working in your customer service department? If not, find them.

3. Cultivate Your Evangelists

Ask folks around Austin where to go for the best barbecue and it is a nearly unanimous response. In fact, if you ask, don’t be surprised if you get a look like you just stepped out of a vehicle equipped with a flux capacitor. “Seriously? It’s Salt Lick, get there!”

Before deciding to head to Salt Lick, we stopped in one of the watering holes and asked a couple members of their staff. They recommended Salt Lick, described the setting, made sure we knew it was B.Y.O.B and cash-only. Then they helped us with detailed directions to get there.

If you’re in travel and tourism, are you building relationships with the “front-line” folks in your area? Bartenders, gas station workers, toll booth workers….anyone that has contact with the public that may be interested in you.

Reach out, cultivate those relationships, offer them FAM-trips so they know what you do, how you do it, and most importantly, so they know you.

How to get people to your door?

Blog Your Way to a Dream Job

Sunday, March 14th, 2010
No Gravatar

The importance of blogs and blogging has been discussed quite often. You can build an online presence, create a steady stream of content, increase findability… blah, blah, blah right?

Blogging can also lead you to your dream job. Don’t believe me? Then take it from someone who is living it.

Before jumping in to the series of questions below, allow me to introduce you to Crag Calcaterra. Craig writes the blog HardballTalk at NBC Sports.com, he blogs about baseball…for a living.

Craig, is also an old friend. For a period of time growing up, we were classmates, played Little League together and traded baseball cards from time to time. (Craig, you never responded to my Moose Haas for Rickey Henderson rookie request!).

While our life-paths took different directions, we were reconnected as adults through social media. It has been great getting back in touch, and well, his story is compelling, valuable and worth sharing.

For those of you that have read “Crush It”, I would like to introduce you to someone that is literally “Crushing It”. Enjoy.

Pat: Can you tell us a little bit about your background, and then tell us what you are now doing?

Craig: I graduated from Woodrow Wilson High School in Beckley in 1991. I went to college at Ohio State where I majored in political science, graduating in 1995. From there I went on to the George Washington University Law School, where I received my J.D. in 1998.

For 10 years I was a civil litigator at various law firms in Columbus, Ohio, and for one year I was an Assistant Attorney General for the Ohio Attorney General’s office.

I began a baseball blog — ShysterBall — in 2007, which began as a part time thing. I grew more serious about it over time and at the end of 2009 I was offered a full time with NBC Sports.com, where I maintain the HardballTalk blog.

Pat: How did you begin blogging? What challenges did you face in getting started?

Craig: It was an impulsive thing, really.

One Sunday afternoon I just happened to be reading a newspaper’s website when I came across a baseball column I disagreed with. I wanted to complain to someone about it but there was no one in the house who particularly cared about baseball besides me, so I just set up a Blogspot account and pounded out a couple of paragraphs.

I’ve been complaining like that — more or less — for about three years now.

The biggest challenge at first was simply finding time to write. Between my legal practice and two children under the age of four there wasn’t a lot of free time. It was around then that I transformed from a night person to a morning person and began forcing myself to wake up at around 5:30 AM each day to write. I still do that even though I probably don’t really need to.

Pat: Do you have a specific strategy? Do you have a specific schedule that you stick to? Do you worry about SEO (search engine optimization) or analytics?

Craig: During the baseball season I start each day with a recap of the previous night’s games, but beyond that I sort of let the news take me wherever it wants to go.

To the extent I have a strategy it’s less content-based than scheduled-based. I try to get new posts up every half hour or so from around 8AM until 5PM or so, Monday through Friday. I probably don’t need to post as often as I do these days, but when I first got started, a high posting frequency was a way to separate myself from better-known writers.

Just like waking up early, posting frequently just became a habit and now I get the shakes if I don’t have new content up on a regular basis.

I never paid that much attention to SEO when it was just my own site. Now that I’m with NBC page views are obviously more important, but I still really don’t think too hard about that stuff. My headline writing has changed slightly. I think a little bit more about enticing people with the headlines now, whereas before I’d use little puns or in-jokes that amused me. Beyond that the NBC people make a point to place links to my posts on the NBC Sports front page and, occasionally, at sister-site MSNBC.com, but my mandate is to essentially write interesting things and let others worry about wrangling the traffic.

Pat: What is your process for constructing a post?

Craig: The vast majority of what I write is reacting to things in the news or things that occur during baseball games, and for that stuff I simply begin writing. Longer posts or posts dealing with more serious issues — my writing about performing enhancing drugs, things about race and deeper historical posts come to mind — generally start out with an informal outline.

Oftentimes, however, I end up chucking the outline anyway and going off in unforeseen directions. Which is fine, because ultimately the appeal of a blog post is its immediacy and the sharpness of the opinion that animates it. I try to keep it coherent of course, but at the end of the day I want my writing to sound more like the beginning of a conversation or, sometimes, an argument, not an essay.


Pat: What have been the benefits of blogging? Would you call this your dream job?

Craig: I’ve wanted to be a writer since I was a boy, and there are still mornings I wake up and panic for a moment, worrying that I’ve just been dreaming all of this.

So yes, this is absolutely my dream job.

As for benefits, I’m typing these answers from a hotel room in Florida where I’ve been sent to cover spring training, so that’s nice. The biggest benefit, however, is that for the 51 weeks a year I’m not covering spring training I work from home. I feed my kids breakfast every morning, make their lunches, put them on the school bus and I’m there when they get home. I took a fairly major pay cut to leave the law and become a blogger, but my life is much, much richer now than it used to be.

Pat: What tips or advice would you give to those starting a blog?

Craig: Only blog about something for which you truly have a passion.

Building a successful blog requires regular posting at regular intervals, essentially forever. If you lose interest in your topic you won’t post, and if you don’t post your blog will die because readers have an almost infinite number of alternatives and won’t waste their time coming back every day to check and see if you’ve decided to post something that day.

I think the best test for whether or not you’ve picked a topic you’ll stick with is whether you’d still care and still write about the topic if no one but you ever read it.

Pat: What are some pitfalls for bloggers to avoid?

Craig: The biggest is simply choosing the wrong topic as discussed above. Other mistakes include pulling stunts to attract traffic such as trying to pick a fight with a more trafficked blog in order to get attention, spamming other blogs or message boards with links back to their own blog and other things of that nature, which ultimately alienates readers (and other bloggers who may have otherwise linked to you on their own). Attracting traffic takes time, and a blogger needs to be patient and persistent if they want to build a truly reliable community of readers.

Ultimately, if you care about your topic, write often, and deliver sharp, informed opinions, the readers will find you.

Why I Go to Conferences

Friday, March 12th, 2010
No Gravatar

Sitting here at the Austin Convention Center, catching up on emails and projects before things officially get started at South By South West (SXSW). Another conference on the calendar, another opportunity to learn.

I have had the privilege of attending a wide-variety of conferences over the years, and from each gained something to help with my everyday tasks. From learning more about CSS and Design at Web Design World and An Event Apart, to search, social and analytics at Search Engine Strategies and SMX. I always enjoy hearing how others are working in the digital space, and sometimes, I even get to share my experience as well. Sometimes you give, sometimes you get.

Creative people sharing ideas, successes and failures = the opportunity to learn. I enter every conference in hopes of walking away with one nugget of information that can help move the needle for our partners.

Which brings us here, to SXSW, one of the largest, most diverse technology conferences in the world. People from all angles of digital: Video, bloggers, app developers and much more here to connect, and share ideas.

I am looking forward to meeting some new folks, even though I generally consider myself a terrible networker, I try. More importantly, re-connecting with some great folks that I have had the opportunity to meet at some point in the past, or some folks that I have come to know digitally.

Stay tuned, if you like for some un-edited, ramblings…

What You Can Learn From Jerry Garcia

Wednesday, February 24th, 2010
No Gravatar

Around here we listen to and enjoy all types of music, you are as likely to hear AC/DC as you are Miles Davis, and everything in between. Bluegrass, rock, funk, jazz (my personal favorite) and jam bands all stream from Pandora and iPod alike. While musicians inspire and stir our emotions with their creations, everything from sports teams to weddings, indulge me for a moment as I explain how I think musicians can also inspire your marketing.

Live music is something that many people enjoy, from large stadiums packed with superstar performers to classical concerts in small theatres. For many, experiencing music live takes it to a new level. Jam bands, those that seem to have the ability to recreate a song every time they play it, set the bar, when it comes to live performances.

The Grateful Dead, Widespread Panic, Leftover Salmon, Yonder Mountain String Band, Phish and Govt Mule are just some of the jam bands that have created strong brands by leveraging their content and their communities. Jerry Garcia was an incredible guitarist; Is it possible that he and the Grateful Dead were pioneers of content and viral marketing? You decide.

Why are jam bands so successful at content marketing?

  • Jam bands take a story and present it in a unique and captivating way.
  • Of all the jam bands I have had the opportunity to see live, I never once walked away from a show thinking it seemed contrived. Can you say the same thing about your content? Tell your story in a personable way. Corporate speak sucks, ditch it and roll with the story the way you would speak it, not how you think your 8th grade English teacher would want it.

  • Jam bands keep things interesting.
  • They accomplish this by always changing play sets, arrangements and sometimes they will really surprise you with a guest appearance. How can you mix your content to produce something new? Know someone you can reach out to for a guest blog post? Never hurts to ask, and you give your audience something new, something fresh…they will thank you.

  • Jam bands spread their music virally
  • Most jam bands allow, and even encourage, the recording and trading of their live music. Some will even allow “tapers” to plug into their sound boards for maximum quality. The “taper” community then trades and shares the recorded concerts, which allow the band’s music to spread virally. The bands allow this trading of their music to take place free of charge. You are creating content and sharing it with your audience, but are you giving them the access, the permission and the tools to share it? Sharing of content and music helps spread your content and helps build a stronger community.

  • People enjoy “discovering” new bands.
  • Many years ago I had the opportunity to see The (then unknown) Dave Mathews Band play at a fraternity party. They were damn good, but hadn’t hit the big time yet. Think we all didn’t tell our friends about this new band we saw? Of course we did, we all wanted to feel like we had “discovered” something great. Things are no different online. A great video, a really good blog post all are things that people love to discover and share. Create things that people will want to tell their friends about, don’t just create to complete a milestone.

  • Jam bands create community.
  • These communities are tight-knit, many having their own norms, nomenclature, and even nicknames – the “Dead Heads”, “Spread Heads” and other countless communities are fiercely loyal. Each member of the community consumes the content in their own way, and react to it differently. Some spin, some sway and some simply shake it. Your audience is no different. They consumer your content in different ways and react differently – some share a blog post through their RSS reader, some post a video to their Facebook page. Do you know your audience and their nuances?

So crank up some music, play a little hacky-sack, start thinking like a jam band and you will see improvements in your content, your engagement and your rankings.

Best Ideas Of The Week 2/8 – 2/12

Friday, February 12th, 2010
No Gravatar

Hi again.  Here we are on another Friday.  We’ve started to call it “Beer Friday” around here; our new office is right above the new Studio B Gallery, which just happens to sell some of the world’s best craft beer.  Lucky us.

Looking for a great idea?  Look no further…

-It’s no secret that we’re big fans of Seth Godin.  Is he the most quotable guy of the 2000s?  Maybe.  He’s definitely been a big inspiration for us to think about the same old things in completely new ways.  Here’s a post he wrote this week called “Frightened, Clueless or Uninformed” that I liked a lot and wanted to pass on to you.

Take a read and think about whether or not you fit any of those categories.  At one time or another, I’ve been each one.  The difference is that, now, I’m not afraid to admit it.

(BTW, the only thing I don’t like about the post is that Seth doesn’t use a second comma in the title.  It’s called a serial comma, and as a certified grammar dork I’m totally questioning why it was left out.  All great thinkers use serial commas.  What gives?)

I’ll also pass along this great idea from Seth, probably the most succinct piece of advice in the history of business:

Make big promises.  Overdeliver.

That’s worth putting on your wall.

-I wrote a post a while back about going fractal with your marketing.  The whole idea of fractals is a fascinating one, best explored for laymen (that’s me) in this documentary.  If you’ve got 20 minutes or so, it’s definitely worth watching.

This week, a very patient math geek posted a video of a fractal in the Mandlebrot Set (the basis for extending fractals to infinity) that zooms in so far that the entire image, at that magnification, would be bigger than the universe.

Chew on that for a while.

The video is a little hard to watch because the colors are so loud.  But what’s interesting is the information on the magnification.  I can’t begin to understand an image that’s bigger than the universe.  But there it is.

-Another great idea from Google comes in the form of the Street View Snowmobile.  This is a real thing that’s a happening in anticipation of the Winter Olympics in Whistler, B.C.

It’s a great thing to take people up on one of the world’s best ski mountains via their computers.  The only better way to do it would be to explore it on skis.  I’m the kind of person that gets excited just looking at trail maps; I can’t even imagine how cool it’s going to be to take some time to “ride” around Whistler.  Good thinking, Google.