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Archive for the ‘Content Creation’ Category

What You Can Learn From Jerry Garcia

Wednesday, February 24th, 2010
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Around here we listen to and enjoy all types of music, you are as likely to hear AC/DC as you are Miles Davis, and everything in between. Bluegrass, rock, funk, jazz (my personal favorite) and jam bands all stream from Pandora and iPod alike. While musicians inspire and stir our emotions with their creations, everything from sports teams to weddings, indulge me for a moment as I explain how I think musicians can also inspire your marketing.

Live music is something that many people enjoy, from large stadiums packed with superstar performers to classical concerts in small theatres. For many, experiencing music live takes it to a new level. Jam bands, those that seem to have the ability to recreate a song every time they play it, set the bar, when it comes to live performances.

The Grateful Dead, Widespread Panic, Leftover Salmon, Yonder Mountain String Band, Phish and Govt Mule are just some of the jam bands that have created strong brands by leveraging their content and their communities. Jerry Garcia was an incredible guitarist; Is it possible that he and the Grateful Dead were pioneers of content and viral marketing? You decide.

Why are jam bands so successful at content marketing?

  • Jam bands take a story and present it in a unique and captivating way.
  • Of all the jam bands I have had the opportunity to see live, I never once walked away from a show thinking it seemed contrived. Can you say the same thing about your content? Tell your story in a personable way. Corporate speak sucks, ditch it and roll with the story the way you would speak it, not how you think your 8th grade English teacher would want it.

  • Jam bands keep things interesting.
  • They accomplish this by always changing play sets, arrangements and sometimes they will really surprise you with a guest appearance. How can you mix your content to produce something new? Know someone you can reach out to for a guest blog post? Never hurts to ask, and you give your audience something new, something fresh…they will thank you.

  • Jam bands spread their music virally
  • Most jam bands allow, and even encourage, the recording and trading of their live music. Some will even allow “tapers” to plug into their sound boards for maximum quality. The “taper” community then trades and shares the recorded concerts, which allow the band’s music to spread virally. The bands allow this trading of their music to take place free of charge. You are creating content and sharing it with your audience, but are you giving them the access, the permission and the tools to share it? Sharing of content and music helps spread your content and helps build a stronger community.

  • People enjoy “discovering” new bands.
  • Many years ago I had the opportunity to see The (then unknown) Dave Mathews Band play at a fraternity party. They were damn good, but hadn’t hit the big time yet. Think we all didn’t tell our friends about this new band we saw? Of course we did, we all wanted to feel like we had “discovered” something great. Things are no different online. A great video, a really good blog post all are things that people love to discover and share. Create things that people will want to tell their friends about, don’t just create to complete a milestone.

  • Jam bands create community.
  • These communities are tight-knit, many having their own norms, nomenclature, and even nicknames – the “Dead Heads”, “Spread Heads” and other countless communities are fiercely loyal. Each member of the community consumes the content in their own way, and react to it differently. Some spin, some sway and some simply shake it. Your audience is no different. They consumer your content in different ways and react differently – some share a blog post through their RSS reader, some post a video to their Facebook page. Do you know your audience and their nuances?

So crank up some music, play a little hacky-sack, start thinking like a jam band and you will see improvements in your content, your engagement and your rankings.

Super-Simple Photo Editing You Can Do This Second

Monday, February 8th, 2010
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You need to be able to edit photos.

More and more folks are becoming comfortable using Content Management Systems and blogging platforms every day.   But to gain control of content, there’s definitely an increased need for a simple photo editing tool.nostalgia by Jim Sneddon

Today, even low-end digital cameras are capable of producing higher MegaPixel images than are really necessary for general web use. Even a 3 MegaPixel photo is 2048 x 1536 pixels (that’s a lot). While more than 70% are now viewing websites with browsers of greater resolution than 1024px, 2048px is still far too big for general on-page or in-post use.

So what to do with that way-too-big photo you have on your digital camera?  There are a number of ways to scale it down.  Here are the two easiest…

1) Your designer can use CSS (Cascading Style Sheets) to limit the display size of the image, even though it is still downloading the full-sized image.

2) You can quickly scale or crop the photo using a photo editing tool.

Considering that Google is now incorporating page load-time into their algorithm, it makes the decision even more of a no-brainer than it was before.  Edit your photo.  No question.

There are a wide variety of high-end photo editing tools like Adobe Photoshop, Adobe Fireworks and Gimp. However, the complexity of these tools is generally overkill for small business owners or marketers that are simply working toward updating website content and blog posts.

One of my favorite simple tools for photo editing is Picnick.  It’s simple, effective, easy to use, and inexpensive.  There’s even a very capable free version available.

I made a video on how you can use Picnick to edit, crop, scale and save images using Picnick.  Hope you enjoy…

How A Three Fingered Gypsy Can Make You A Better Blogger

Wednesday, January 27th, 2010
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Have you ever heard of Django Reinhardt?

Asking that question in prewar Europe would have been like asking if you’d ever heard of Elvis.Paris Exposition: night view, Paris, France, 1900 by Brooklyn Museum

Django was a guitarist.  A great guitarist, maybe the best ever.  He grew up in a gypsy camp on the outskirts of Paris.  Amazingly, he made his best music after a tragic fire rendered his pinky and ring fingers on his left had permanently curled up and unable to move.

Listening to his music (a lot, I admit) inspired me to think about how you can do something similar when writing a blog.

Be Daring Swear.  Be Ridiculous.  Tell the Truth.  In your headline, you should be writing something that pulls attention hard enough to snap someone’s neck.  Okay, maybe not that hard.  But think of how ordinary 99% of all the blogs out there are.  The bar is set pretty low.

Be Innovative Ideas are contagious.  Putting them across in a blog (10 Ways To Have Fun Even If You’re Boring) is a good way to keep yourself blogging.  Think about that opportunity:  You get to invent something new every time you sit down to write.  If your blog is something you have to do, you can forget about ever succeeding with it.

Be Awesome Despite Everything Django was a Gypsy who had been burned in a fire.  An outcast.  It would have been easy to be average.  Instead, he created something new in the world, something brilliant.  You’re not a natural writer?  Learn.  You don’t have anything to write about?  Not true.  You’ve got writer’s block?  Get unblocked.

There’s every excuse in the world not to write a daring, innovative posts.  But you have the chance to be awesome, every single time you sit down to write.

If you can use a three fingered gypsy for inspiration, you should.

A Brief Post About Content Brief Contents

Friday, January 15th, 2010
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Content should be central to your projects.

The cool thing is, that’s happening more and more.shanghai expo plan  by Ivan Walsh

And I have to say that I really, really like that.  Thinking about marketing strategies from a content POV has always been important.  It’s how I got started working with Matterhorn in the first place.  I’m saying that the focus is changing.

Not just around here.  Out there.

Why is that?  One reason is search.  Google is rolling out new SERPS that are heavily influenced by content quality.  And quantity.  Well, one begets the other.  Creating a lot of quality content is going to help your ranking, plain and simple.

That’s not news.  But the fact that that content can come from anywhere, like facebook or twitter or urbanspoon or yelp, is.  Or at least, the extent to which social content matters is news.  It’s becoming more important every day.

Another reason to focus on content, and we’re mainly talking written content here, is because text is messy as hell (a direct quote from Content Strategy For The Web).

Meaning, if you leave content out of your plan, or think that you’re including it by writing the word “content” somewhere on a mindmap, you’re going to wind up a week away from the day you launch your site saying something like, “Man, we need to put some content up, quick.”

If no one “owns” the content you’re creating, you’re looking at no content.  Or crappy content.  That’s a terrific way to fail.

And this means that your (content) briefs need to contain more than just deliverables.  They need to contain plans.  They have to identify why you’re writing what you’re writing.  There has to be a measurable element to your work that tells the rest of the team how this piece of content fits.

There are a lot of good reasons to focus on content.  What are yours?

Why Audit Your Online Content?

Monday, January 11th, 2010
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Because you can.

Meaning, digital content is easier to manipulate than other forms of content.  So use that to your advantage when you work on your digital marketing by going through an audit.stream of consciousness by jurvetson

That doesn’t mean it’s easy to do.  A content audit can be a bear of a project to tackle.  Some people even recommend a continual audit, if your assets are big enough to demand it.

And just for clarification, we’re defining an audit as building a spreadsheet that lists your assets by going through everything you’ve got, and IDing it all.  You inventory the category, the keywords, the meta data, the traffic, the strength of the writing, the consistency of the writing, and on and on.  The more info you account for, the better you’ve audited.

A content audit can be like a bit of light housekeeping, or a spring clean where you have to rent a dumpster.  It all depends on the kind of maintenance you do, and what condition your content was in when you moved it in.

Why (Really)

So, a bit beyond “because you can”, here are some reasons to audit:

-You’re getting a new site.  Don’t take all your junk with you; audit before the move, and only take what’s useful.  Same goes for a site overhaul, where reasons for an audit don’t need much explaining.

-You’re looking at your analytics.   Amazingly, very few small businesspeople are actually paying attention to where their traffic comes from, where it goes, and what it does while it’s there.  If you’re one that does, do an audit to see what people are actually doing on your site.  Then, make more content like that.

-You’re organized.  It’s one thing to have a site map, and quite another to have an audit.  It’s the difference between the TV you have now and something like this.  It’s easier to see what you’ve got.

-You want to find out what you need.  An audit is just as good at showing you the holes in your content strategy as it is at showing you where your strengths are, especially if…

-You’re doing keyword research.  It sure will be nice to have an at-a-glance reference at where you can put your research to work.  Tweaking keywords can be tedious, but usually because there’s not a good enough map to follow.  Your audit will take care of that.

It’s about time for an audit of the Matterhorn site.  I’ll let you know what we find.

Thoughts on Content Strategy

Thursday, January 7th, 2010
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This is what I’ve been reading lately:  Content Strategy For The Web by Kristina Halvorson.

It’s a great book.  I wrote a quick review of it on Amazon, though it’s the kind of book that I’m not even close to taking full advantage of yet.  I love those.jenga! by guivax

Content Strategy is about creating and implementing a plan that uses all of your digital goods (your content) to support the best online experience you can.  And it’s really hit its stride lately.

It’s no fad.  Or, at least, it shouldn’t be.  CS is a new ontology, a smart way to prepare our most important digital assets.

What I also like about CS is that content (especially text) is finally getting its due.  What used to be the mongrel of the web development world now has the pedigree status it deserves.  As a writer, I’m happy to see it, if only because so much content, especially written content, sucks.

Okay, so I’m biased.  Doesn’t matter.

For a little more overview, there’s a skimpy wikipedia entry and a bulging google knol on CS for some overview.  The knol authors all have blogs worth reading.  Also on the overview side of things, there’s this post on A List Apart, also by Kristina Halvorson.  Here’s your definition of CS in 1000 words or less.  Can you tell I’m a fan?

So, what’s been most helpful so far?

Well, aside from creating a way to talk about content not being neglected, it’s got to be the process that comes along with taking good care of content.  In the past, I had always kept my process for creation pretty close to what I had learned way back in the creative writing days.  I research.  I outline.  I draft.  I revise.

I’m now creating a much, much wider scope for the process than I’m used to.  I’s not just writing.  More like a strategy for content, if you will.  I’m still working on a smaller scale than, for example, Richard Sheffield’s mindmap for CS. Most of what I’m doing in in the Creative and Process arms of that structure, and I’m in the process of building a mindmap of my own for my particular workflow.

So if you meet with a wordy-type like myself in 2010, and they start talking Content Strategy in capital letters, you’ll know what the landscape looks like.

Oh, and if you’re really interested in CS, you should definitely make plans for this.

How To Make One Simple Writing Change To Create Better Content

Tuesday, January 5th, 2010
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Here it is:  Write what’s most important first.  Always.

It’s a concept that a lot of people are familiar with, but not very many put into practice  (I’ll give you an example of what I mean in just a bit).  Why?  We’re taught not to.dickens village at night by kevindooley

Think about it.  All of the writing you did in high school and college had an introduction.  You had to create a lead in, a little structure, maybe even use the dreaded metaphor.

(J majors, you can stop reading now.)

Anyway, if you’re writing introductions, quit it.  Because your web reader wants to get the facts, fast.  In order to give it to them, cut the structure and get to the point.

There’s plenty of room to elaborate.  You should.  Just make sure you’re doing it after you’ve given the information that your title promises

Brian Clark said that each line in a post is a war of attrition.  If you think about your writing that way, you really have no choice but to start with everything you’ve got.  If what you’re writing is worth reading, people will still be with you at the end.

Here’s an Example

Alright, one of my favorite things to do is to write mashups.  So I present to you some famous first lines from Dickens’ A Tale Of Two Cities, rewritten as a blog post…

Original:

It was the best of times, it was the worst of times, It was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way — in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.

Blog edition:

There has never been a more exciting time to be alive than right now.

Some people say the opposite.  You’ll get that.

Thinkers, creators, and doers thrive right now.  I know because I get to be one.  You know who else thrives?  A whole bunch of people you’d like to see in hell.  Also: those people are very, very loud.

Just a side note- if this kind of thing makes you angry, like I’ve trampled the good name of literature forever, you might like this post better.

Anyway, I stripped all of the poetry and symbolism and rhythm (and everything that makes me love this quote) out.  Then, I took the main point and simplified it.  That’s how to start.

Other things that make this the beginning of a good blog post:

-The conversational style.  It’s a blog, after all.

-The spacing.  It makes ideas easy to read.

-It’s polarizing.  Love it or hate it, at least I’m not wasting anyone’s time.

Next time you’re trying to think of a witty way to begin your blog post, don’t.  Try writing just what you want to say, right from the start.

Productivity in 2010

Sunday, January 3rd, 2010
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Well, we’ve got a new office.

It’s great, of course.  Well appointed.  Plenty of space.  Did I mention there’s an art gallery downstairs that sells micro brews?six blue circles by qthomasbower

I’ve had a huge burst of productivity since moving in.  And, yes, that might have something to do with the freshly ground coffee.

But I think it’s more.  There’s something to physical presence that allows for better colaboration, better communication.  I can connect where I need to on Facebook and Twitter and Linkedin, and then… start writing.

I know.  Crazy.

A lot of people bag on office space.  Their ideas about it run toward the cubicle side of things.  I don’t have much to compare it to (here’s a picture of my old office), but I can say for sure:  this is not a cubicle, by any stretch.

If anything, I feel more free, more creative, and definitely more motivated in the new office.  It’s pretty easy for me to start scattering around, working on a bunch of different stuff, surfing, and whatever else normally.  I love it.

But now, I have the surrounding to set the mood.  I sit down at my desk, and I’m there to work.  I guess that’s not for everyone.  But it sure works for me.

Here’s to a 2010 that’s full of productivity.

And, um, micro brews.

Five Steps To Writing What You Know

Monday, December 21st, 2009
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“Write what you know” is pretty standard writing advice.

Still, most people have trouble creating any kind of worthwhile content.  That goes double if they know that people are actually going to read it.brain power by Sarah G

The secret to “write what you know” is in the process.  You know what you want to say.  You just have to match how you say it and where you’re putting it.

Here’s my best advice for writing on a subject you know a lot about…

1.  Research.     No, don’t research the subject.  You already know that.  Research the format. If you’re writing a blog post, go to copyblogger or men with pens and check out what they have to say.  Visit alltop and search for something you’re interested in.  Get your google on.  Look at the form, and try to think about how you’ll interpret it for your writing.

2.  Outline.    Your eighth grade English teacher wasn’t wrong about everything.  All an outline is is a little plan.  Don’t worry about the form, if you’re intimidated by it.  You can just write notes, like “This goes first, then I’ll write this…” and on and on.  Just make sure each note is on a different line, to give you an idea of the flow.  An outline is the most important step that people miss out on, except…

3.  Make A Draft.      Here’s what a draft means:  don’t edit.  It’s hard, I know.  If you have to go back and use that delete key, give yourself some boundaries, like only correcting misspelled words.  Let it flow.  The quickest way to get stuck while writing is to edit as you go.  Drafting and editing should be like oil and water when it comes to getting it all out.

4.  Cut. this part can be tricky for someone that’s writing what they know.  Because you’re an expert on your subject, you’ve obviously got a lot to say.  When you finish your draft, and begin to edit, start the process with the word “cut” in your mind.  Think about your specific theme, the one you’re covering in this piece.  Anything that strays from that gets cut.  Anything that distracts your audience gets cut.  Long sentences get cut into shorter ones.  Fancy words get cut into simple ones.  Go all the way through your draft, and cut.  Then do it again.

5.  Read It Out Loud.       Please, please, take the time to read your piece with your actual voice in actual words that make actual sounds.  It’s different than the way it worked in your head, I promise.  Plus, reading aloud is a good way to find mistakes.  You don’t have to read to anyone else, necessarily.  But do yourself a favor and hear how the whole thing sounds before you put it out there.

Well, did I miss something?  Anyone out there, expert or otherwise, with a good “write what you know” tip, chime in…

Are You Creative, Or Clear?

Wednesday, December 16th, 2009
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It makes sense to be creative.

First of all, creativity is fun.  People respond to it within your company and among your customers.  With billions of web pages vying for attention, the creative ones, in both design and content, tend to have more people like them.Bells by Alykat

If more people like them, there’s more chance for interaction.  Considering the channels of interaction now available in the world of social media, that’s hugely improtant; interaction is what your site is for.

The question to ask then is:  What is your site doing creatively?  Is it creative for its own sake?  Is it clever?  Because clever means most people won’t get it.

There’s a widespread fact/myth that gets spread around the web that the average site visitor reads on a 5th or a 7th grade level (I forget which one).  I’m sure there’s some truth to it.  Clarity is important above all else.

So, that fact/myth shouldn’t matter much if you remember that most visitors aren’t coming to your site to read (visiting your blog is a different story).  They want information or help performing a task.   That’s it.

But, they also need to know that the task is worthwhile, that the information is valid.  That’s where creativity matters.  Clarity and creativity need to be on equal ground.

Skip creative and go straight to creatively clear.