A Blog About Digital Marketing…

We write about what we do. Digital marketing ideas that are approachable, through the lens of our work; that’s what you’ll find in our posts.

Archive for September, 2010

Using Foursquare Embed Features for Travel and Tourism

Friday, September 24th, 2010
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You have likely heard of all the new “check-in-here” social sites. They aren’t necessarily new, however, the launch of Facebook Places has opened the eyes of many to geo-location tools.

Facebook Places, Gowalla, Yelp!, Bright Kite and Loopt are all examples. Foursquare is included in that group and also incorporates game mechanics. Essentially, people check-in and earn badges for a variety of reasons.

You also have the opportunity to leave “tips” at various locations, including your own. It’s the digital way of giving the inside-scoop to visitors.

When you talk to someone that is heading to your favorite restaurant, and you tell them, “make sure you try the….”. It’s like that. Only digital.

A recent development with Foursquare makes it a very interesting tool for travel and tourism businesses. You can now embed tips, and to-do items, on your website.

If you own a restaurant, you can add a button to your site that visitors can click and add your location to their to-do list. If you are a CVB, DMO or other travel resource, you can leave a variety of tips for people to add to their list.

Here’s How You Can Embed Foursquare To-Do Items:

Get the Code:

  • Find Your Venue:
  • Visit foursquare.com and do a search for your location to navigate to the “venue” page.

  • Location or Tip?
  • Once there you can either embed the location or a tip as a to-do item.

  • Grab the Code
  • You will notice buttons on either, which you can click to grab the necessary snippet of code. In the tip section, the button will appear in the bottom right corner, when you hover your cursor. When you click the button, a small window will pop up where you can select and copy the necessary code, which you will then paste into your webpage.

Make it Available to Visitors

  • Simply Paste
  • If you know a little bit about your site code, find a suitable location on your website and simply paste it in. That’s it.

  • Your Visitors Can Now Add It
  • Once added to your site, a button will appear, which your visitors may click, to add items to their own personal Foursquare account. This item will now be visible when they are out and about on their mobile device.

Seems like a great way to make your event or location known to travelers. What do you think?

Are the Rich Getting Richer?

Friday, September 17th, 2010
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Is The Marketing Digital Divide Widening?

There was a time when digital marketing gave small businesses and mom and pops an advantage. They could create a website making themselves more findable and in many ways help level the playing field with the “big boys”.

The efficient, assertive small businesses can still do this, however it is becoming more and more difficult and less and less the norm.

Things have changed.

Now, to stay on top you need to be active. Very active. This is also assuming you have a quality product, and offer solid customer service.

Content creation, social media participation as well as simply staying abreast of the latest trends are all required to be competitive online.

One of the key elements for a business to stay competitive is time. Devoting time to creating video, writing blog posts, interacting on Facebook and monitoring social channels is critical. However, time is something in which we have a limited supply.

The Evolution
For many small businesses there is but one marketing person. They have been under stress for quite some time, and are now under the gun more so than ever.

Years ago, the marketing person could oversee the development of a website, pay for search engine optimization services and essentially “be done”.

Many companies employing that strategy had great success. They were, in many cases, early adopters, and became leaders online as a simple by-product of early buy-in.  As their findability increased, their business increased.

Things Have Changed
That elusive findability has become much more difficult to pin down. Digital marketing is now a living, breathing thing. No longer a once a year project, it has now reached the point of being a daily, or more frequently, project.

The Rich Get Richer?
The ability to devote time and resources to digital marketing has a ceiling for small businesses. Know who has resources? And time? Yup, larger companies. Which leads me back to my question.

Are the rich getting richer?

Improve Your Marketing…And Your Fitness?

Friday, September 3rd, 2010
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Want to improve your online marketing? Of course you do. Who doesn’t?

Thing is, that is where most people get stuck. They want (need) to, but just don’t know how to get started.

Beware the Quick Fix
Pressure from a multitude of things from poor financials, to the boss breathing down their neck often leads to reactive decision making.   Something needs done…yesterday.

Quick fixes never work for me, digitally or otherwise. I don’t think I am alone in admitting I have certainly tried my fair share, despite being told time and time again, ‘if it looks too good to be true, it probably is’. Yet we often try to find ways to justify going against our better judgment in hopes of a fast solution. Why? Only Dr. Phil and the producers of fad diets know.

Ever notice that there are far more success stories which begin with “I worked hard” vs. “It was easy!”. It’s not a coincidence.

Indulge me for a moment with this metaphor. Think of your digital marketing, like fitness.

Who wouldn’t like to be fit? Or have a very strong web presence? How many times do you overhear conversations about either subject that contain statements including, “I wish I could”, “If I only had time”. I am personally on a mission to get back into shape. Am I there yet? No. But I have learned a lot to this point about diligence and effort.

Fact is, people don’t suddenly become fit, and brands don’t suddenly find themselves with a rock-solid online presence. Both are the result of proper planning, execution and hard work.

Make a Decision
It’s one thing to talk about wanting to do something. It’s something entirely different to make the firm decision to do it. Committing time, resources and creating the proper mindset are all necessary steps to achieve success.

Create a Plan
Walking into the gym without an idea of what you are wanting to do is never a good idea. It’s the same with your digital marketing. Simply showing up on Facebook is not a plan.

Think about goals, time-frames, and realistically evaluate the time which can be devoted to working towards those goals.

Lay the Foundation
Out of the gate you will not be able to simply tie on your shoes and complete a long, difficult workout. Think you can ride your mountain bike for 50 miles without some prep-work?  You might be able to, but without some foundation, it will hurt. A lot.

Digital efforts are no different. You will not become a thought leader in your field, nor earn the trust of your audience with just one tweet. Crafting a nice page title tag isn’t going to instantly send you to a number 1 ranking.

Work on the foundation. It will give you the opportunity to build and grow.

Work Smart
It takes effort. No way around it.

You can find tools to make yourself more efficient. Be it running shoes, a smooth shifting mountain bike or hootsuite and tweet deck, there are tools to help you. However, those tools are no substitute for effort.

Blood, sweat and tears is a tired euphemism, yet it is applicable. Be prepared to work if you would like to reap the rewards.

Measure & Track
There is no way to know how well you are performing, if you don’t know where you started. Measure everything you can and then determine which things really matter. Your key performance indicators (KPI’s) are going to be determined by your goals, not someone else’s.

If you are wanting to lose weight, step on the scale and keep note of your diet and exercise and compare. If you are wanting to build muscle would you worry so much about your weight? Probably not.

Be careful of chasing false-positives, or perceived positives. If you have 10,000 fans on Facebook, yet none of them are buying your product, does it really matter how many fans you have?

Don’t Overdo It
The first hints of success are sweet. They provide much needed encouragement and help us to keep moving down the path towards our goal. However, it is important to remember that it is a process, not an event, that will lead you to long-term success.

Going to the digital well too often, can stagnate a campaign, boring both yourself and your audience. Much the same with fitness, overtraining can cause setbacks and frustration.

While you may think that doing more is always better, it is the quality that matters.

Push Your Limits
If you continue to do the same things, you will continue to realize the same results.

Pushing your limits helps you grow, expand and improve.  Stepping outside your comfort zone can create unique opportunities and help you achieve successes that you might not have dreamed possible. Take calculated risks and lead.

What do you think?